Microsoft Copilot harness across Foundry and Copilot Studio

The model gets the headlines. The harness does the work. For the last couple of years, most AI conversations have been about which model is the smartest this month. A model can reason, but it can't finish a long task by itself. To get real work done, an agent also needs instructions, context, tools, a … Continue reading Microsoft Copilot harness across Foundry and Copilot Studio

Customer Conversation harness – a new way to build customer-facing agents in Copilot Studio

There's a new harness in Copilot Studio! The Customer Conversation harness is built for agents that talk directly with customers – over voice and chat, in the same agent – combining predictable, controlled conversation paths with generative AI, sub-agents and built-in escalation to people. It arrived together with Microsoft Contact Center Intelligence (CCI), announced on … Continue reading Customer Conversation harness – a new way to build customer-facing agents in Copilot Studio

New in Frontier: Delegate Business Processes to Copilot Studio Agents

No prompt needed – agents in Frontier get their own account, memory and triggers to take on shared work by themselves. Most AI at work still starts the same way: a person opens a chat and types a prompt. No prompt, no work. With Copilot Studio, that is changing. On October 15, Microsoft announced new … Continue reading New in Frontier: Delegate Business Processes to Copilot Studio Agents

What’s new and coming next to Microsoft 365 Copilot and Teams

Hat on, roadmap rolling. ✨ I follow the Microsoft Admin Center (MAC) Message Center all the time — or to be precise, my AI teammate follows it for me and sends me daily news about the key updates landing there. Recently news have been packed with new and upcoming changes. And just yesterday, May 28, Microsoft also … Continue reading What’s new and coming next to Microsoft 365 Copilot and Teams

Microsoft Build 2025 recap: Co‑Creating with AI and Agents

Microsoft Build 2025 was all about turning the vision of AI-Native workplace into reality. We’re no longer talking about AI in abstract terms – we’re seeing concrete features that make AI a true collaborator in our daily work. I have selected the most important announcements from Microsoft Build 2025 related to Microsoft 365 Copilot and … Continue reading Microsoft Build 2025 recap: Co‑Creating with AI and Agents

Unleashing the Future of Work: Microsoft Ignite 2024 Announcements on Copilot, Agents, Teams, and AI 

Transforming Modern Work with AI and Copilot  As Microsoft Ignite 2024 kicks off with its keynote, there is a lot of anticipation and excitement in the air. This year's event is going to be an evolution of modern work, bringing together innovations and pivotal updates that will redefine how organizations and employees harness the power … Continue reading Unleashing the Future of Work: Microsoft Ignite 2024 Announcements on Copilot, Agents, Teams, and AI 

How to create and use no-code SharePoint Copilot Agents 

Some of us wait eagerly for new features to appear in our tech. Be it a mobile phone, tv or any of Microsoft 365 environments we use. The last one is getting new features at amazing speed – faster than ever. And we know what is getting the most love at Microsoft at the moment: … Continue reading How to create and use no-code SharePoint Copilot Agents 

How to connect your Copilot to a SharePoint list with Copilot Studio and Power Automate

There were cool announcements about Copilot for Microsoft 365 at Microsoft Build 2024 a few weeks ago. We heard about upcoming team level Team Copilots, how to create super-easily a light-weight Copilot out of selected files/folders from a SharePoint and Copilot Agents were also announced. The future looks interesting, but we still need to wait … Continue reading How to connect your Copilot to a SharePoint list with Copilot Studio and Power Automate

Build 2024 Future Work highlights  

Microsoft Build's theme this year was expected: focused on Copilot & AI and how they are transforming our work scenarios now and in the future. Out of all announcements and news, I selected ones that are the most relevant to Future Work.   Microsoft Teams and Teams Premium received several enhancements that will enrich the … Continue reading Build 2024 Future Work highlights  

Supercharging Teams with AI  

Or should I say Team x AI x Copilot Studio. Just recently I presented this topic at CollabDays Poland @ Microsoft Warsaw. This is the same topic I have already given a few times, but this session is always different since Azure OpenAI Studio and Copilot Studio are evolving at a very rapid pace! When … Continue reading Supercharging Teams with AI